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If a server is not responding or might be down, check the following: Make sure the Sun StorEdge Configuration Services are running at the server. ps -e | grep ss The names ssmon and ssserver should both be present
in the output. If they are not, proceed to Step 2. If they are, proceed
to Step 4. (Windows 2000) Choose Start > Programs > Administrative Tools
> Computer Management. Click Services & Applications > Services
and verify that SUNWscsd Monitor, SUNWscsd Server, and
SUNWscsd Startup Services are started. If they are not, proceed
to Step 2. If they are, proceed to Step 4. (Windows 2003) Choose Start > Administrative Tools > Computer
Management > Services & Applications > Services and verify that
SUNWscsd Monitor, SUNWscsd Server, and SUNWscsd Startup
Services are started. If they are not, proceed to Step 2. If they
are, proceed to Step 4.
(Microsoft Windows) Stop and start the services by right-clicking
the service you want to start or stop.
To test the TCP/IP connectivity at the command line, type:
ping {IP address of the server or the other server name} If you do not get a reply, then there is a problem in the TCP/IP
protocol services. Contact your MIS department for assistance.
If the name or password is not correct, make the connection by editing
the entries. See the appropriate section below: The password has to be one established through the procedure for
setting up Sun StorEdge Configuration Service users. |